A FREE demonstration of the software can be found by logging on to www.timdemo.com
Big business needs a big call logger. Yours is spread across multiple sites, using PBXs from various vendors - some of them over IP.
Your call records are vital - from billing and auditing to customer service accountability. You already have call logging but it's old and clunky and you feel you're missing out on the features of small-end systems, like web-based reporting, e-mail alerts, low cost maintenance, and so on.
Imagine a multi-site system built on robust SQL technology (Oracle, MySQL, MS SQL Server), with more features than smaller, more flexible call loggers, from a vendor that's no stranger to big businesses, finance houses, and of course SMEs.
You get cutting-edge features like seamless IP-PBX integration, IP traffic monitoring, a high-end billing platform that produces phone company-style bills, and other great features like missed call notification by email or SMS text message. There's also a desktop directory client for linking your sites' employee directories together.
Consider it as a larger version of our market-leading call logger TIM Professional, but built for massive data throughput. TIM Enterprise is used by some of the biggest companies in the UK, and organises not only their UK offices, but their overseas divisions as well... all fully manages over their existing infrastructure.
Why is Enterprise different?
TIM Enterprise differs from our standard call logging product in the way that is stores its call data, and its directory information. Here are a few of the differences:
- Distributed Directory – Employee directory can span multiple sites.
- Unlimited Hierarchy - Recreate any organisational structure.
- Unlimited Reporting Collections – Collate info from multi-sites, home workers e.t.c.
- Use Duplicate Extensions – Multiple PBXs can share the same or similar extensions.
- Mobile CDR Billing – Data/sms stored centrally for reporting and 3rd party products.
- Runs as a Windows service – Does not require user intervention (no log in required).
- Unlimited Remote Users – Remote users are given access to a defined point.
- Unlimited live statistics - allows unlimited semi-live wallboards for any division, cost centre, group or individual across your entire organisation.
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Please contact one of our sales team for further information. |